Code Vanilla has recently shipped an innovative ‘TAG’ system for use by a large pharmaceutical manufacturer. The system aims to catch all the good ‘informal’ knowledge employees have about equipment and processes. In an office that might be about how the printer sticks, in a factory that gets much more complex.
Our system allows the client to add new knowledge and publish to relevant personnel instantly and whenever they need. This knowledge can include images, video and links to relevant documentation held in the separate company document management system. Allowing self maintenance has given them something to own and grow, which traditional systems don’t allow.